Refund policy

If you have any issues, questions, or complications regarding your order, please contact us via this web pages contact form.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Reports of damage must be made within 7 days of delivery being made by the carrier and accompanied by photos of the damage or issue.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. Return shipping will be at the cost of the customer. Refunds will be issued as soon as returned product is received and inspected

Refunds
Requests for a refund will be handled on a case by case basis. If approved, you’ll be refunded the determined amount on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us via this webpages contact form.